Organic Executive
Croud
Shrewsbury, UK

- / Month
Experience : 0 Yrs | Full Time
Description :
  • Support SEO and Content leads with the development and implementation of Account Development Plans (ADPs) and client strategy for the team’s portfolio of clients in order to sustain and grow client performance. Ensure client feedback on ADPs is fed back to Account Leads
  • Support client performance management activities to include: checking performance for clients regularly, flagging issues, advocating best practise and innovation towards client performance
  • Ensure all produced content fits in line with the client brand guidelines and is free of grammatical errors
  • Understand client content strategy and feedback internally and proactively on areas that could be considered
  • Ensure client profitability and get approval from the SEO Account Director on costly pieces of work
  • Collate and check data for client reporting purposes in tangent with the Croudie Network, writing and communicating reporting summaries and executive summaries to a high standard
  • Complete data analysis to spot trends, patterns, challenges and successes using the support of the Croudie network. Identifying and troubleshooting anomalies within SEO data and taking corrective actions
  • Understand and adopt the required communication and client service standards for each client in line with our client charter, and demonstrate excellent customer service throughout. This entails responding to client emails within 4 hours, being available for client calls and ensuring there is adequate cover when absent
  • Complete Croudie administration, project managing assigned work, ensuring briefs to the network are comprehensive and accurate and quality checking returned work is to an excellent standard
  • Train Croudies on clients and on ad hoc aspects of task requirements. Support the Development Manager on the development of Croud Academy
  • Contribute to internal training and development modules and delivery sessions as required, supporting the Development Manager. Everyone is responsible to deliver training modules internally
  • Advocate company policy and process, and support client retention. Be aware of and work toward business goals such as margin, and NPS. Complete journals daily to ensure all time is allocated to a high degree of accuracy
Requirements :
  • Degree-level education or equivalent/relevant work experience
  • Strong interest in / passion for digital marketing and/or SEO
  • Desirable work experience in SEO or digital marketing
  • Strong Microsoft Office / Google Drive skills which must include Excel / Sheets, Word / Docs and PowerPoint / Slides
  • Proficiency in data entry, working with and managing numbers/data
  • Proven track record of working to and meeting deadlines
  • Proven time management skills and ability to manage tasks simultaneously
  • Impeccable attention to detail
  • A mathematical and analytical mind
  • Ability to manipulate large amounts of data
  • Highly organised and an ability to multitask
  • Strong communication, organisation, and presentation skills
  • Experience in working in teams to meet a common goal
  • Customer service experience

Shrewsbury, UK
Last date to apply : 11-10-2023

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